Let the fabric and frame arrive intact
Keep the fabric wrap and support packing until the pieces have been checked against the selection. Separate components should remain identified when reporting a concern. The delivery amount is $12.00 below $200 in goods and included from $200; welcome savings do not change the merchandise value used for that threshold.
Questions about a return
Send the order reference, hammock or support name and a description of its condition before arranging a return. A fabric bed, a hardwood frame and loose connectors need different packing. Do not send a piece to an address inferred from another label, and keep its small components together while the item-specific instructions are being established.